Privacy Policy
Effective Date: Starting on 1st January, 2026
Last Updated: 1st January, 2026
Smart Apparel Solutions (Pvt) Ltd, we is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our online shopping platform.
Information We Collect
Personal Information
When you place an order or register on our website, we may collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment gateway)
- Account credentials (username and password)
- Order history and preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders for sewing machines and related products
- Communicate with you about your orders, including shipping updates
- Provide customer support and respond to inquiries
- Send promotional emails about new products, special offers, or updates (with your consent)
- Improve our website functionality and user experience
- Prevent fraudulent transactions and ensure website security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers
- Payment processors for secure transaction processing
- Shipping and logistics companies for order delivery
- Email service providers for communications
- Web hosting and technical service providers
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security issues
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
If you are accessing our website from outside Sri Lanka, please note that your information may be transferred to, stored, and processed in Sri Lanka where our servers are located.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Smart Apparel Solutions (Pvt) Ltd
Address: No.248, Pamunuwa Rd, Maharagama
Email: info@smartapparelsolutions.lk
Phone: 070 165 4545 / 077 706 9850
By using our website, you consent to the terms of this Privacy Policy.
